Galaxy® Account Processing Solution
Galaxy delivers innovative, member focused products and a world-class data center. Available in an in-house or online deployment model, Galaxy also has the flexibility to tailor member relationship management, rewards, and cross-lending programs to better attract, retain, and enrich member relationships. Galaxy also offers peace of mind through strong security and disaster recovery capabilities.
Client Support
Visit the Galaxy web learning center (client login required) for on-demand access to collections of recordings from past training webcasts, informative podcasts and e-Learning courses.
Events & Training
Web Conferences
NetBranch 4.0 Migration and Marketing Webcast
Choose from the following sessions:
Galaxy Log-in & Learn
- Register SSN Teller Restrict - June 20, 2:00 pm ET
Galaxy Talk Shops
- Register Disaster Recovery - May 22, 2:00 pm ET
- Register Marketing Mobiliti (Mobile Banking) to Your Members - June 26, 2:00 pm ET
Product Demonstrations
- Register CheckFree Bill Payment - June 28, 2:00 pm ET
Classroom Training
CQCS Training
Troy, Michigan
May 16: Beginning CQCS
May 17: Intermediate CQCS
May 18: Advanced CQCS
Register here for one or choose all three
Member Relationship Plus (MRP)
Best Practices
Troy, Michigan
August 14, 2012
9:00 - 12:00 ET
Register here
Personalized Virtual Training
CQCS Web Training
Four-hour session customized for your credit union
$550 per credit union. Available upon request
Contact galaxy.marketing@fiserv.com for more information
Galaxy Boot Camp
Four-hour session customized for your credit union
$550 per credit union. Available upon request
Contact galaxy.marketing@fiserv.com for more information
Galaxy Security Workshop
Four-hour session customized for your credit union
$550 per credit union. Available upon request
Contact galaxy.marketing@fiserv.com for more information
Client Conferences
Eastern Region Client Meeting
Myrtle Beach, South Carolina
May 21-23, 2012
Contact teri.madson@fiserv.com for more information
Fiserv Forum Fall 2012
(formerly the Innovate client conference)
ARIA Resort and Casino
Las Vegas, Nevada
September 10-13, 2012
More information coming soon
Central Region Client Meeting
October 8-9, 2012
Contact teri.madson@fiserv.com for more information
*Dates and topics are subject to change.
Contact Information
5600 Crooks Road
Suite 101
Troy, MI 48098
Driving directions
800-876-9000 phone
Training: galaxy.training@fiserv.com