Galaxy^® Account Processing Solution

Galaxy delivers innovative, member focused products and a world-class data center. Available in an in-house or online deployment model, Galaxy also has the flexibility to tailor member relationship management, rewards, and cross-lending programs to better attract, retain, and enrich member relationships. Galaxy also offers peace of mind through strong security and disaster recovery capabilities.

Client Support

Visit the Galaxy web learning center (client login required) for on-demand access to collections of recordings from past training webcasts, informative podcasts and e-Learning courses.

Events & Training

Web Conferences 

Next Multi-Channel Marketing
Tuesday, June 18 at 2:00 pm EDT
View details and register

MRP: Integrating Tickets into your Daily Workflow
Thursday, July 11 at 2:00 pm EDT
View details and register

CQCS: Dashboard (for in-house credit unions)
Thursday, July 25 at 2:00 pm EDT
View details and register

MRP: Routing Tickets - Which Way Should They Go?
Tuesday, August 6 at 2:00 pm EDT
View details and register

Galaxy Release 2013-01 Login & Learn
Thursday, August 8 at 2:00 pm EDT
View details and register

Fraud Risk Solutions for Cards: An Overview
Session repeats monthly throughout 2013
All sessions 3:00-4:00 p.m. ET
View details and register

Classroom Training

CQCS Training
Troy, Michigan
Wednesday, August 14: Beginning CQCS
Thursday, August 15: Intermediate CQCS
Friday, August 16: Advanced CQCS
Register here for one or choose all three

Member Relationship Plus (MRP) Best Practices
Troy, Michigan
Tuesday, August 13, 2013
9:00 am – 12:00 pm EDT
View details and register

Personalized Virtual Training

CQCS Web Training
Four-hour session customized for your credit union
$550 per credit union. Available upon request
More information

Galaxy Boot Camp
Four-hour session customized for your credit union
$550 per credit union. Available upon request
More information

Galaxy Security Workshop
Four-hour session customized for your credit union
$550 per credit union. Available upon request
More information

Client Conferences

Fiserv Forum Fall 2013
September 9-12, 2013
Venetian in Las Vegas, Nevada
More information coming soon.

 * Dates and topics are subject to change. 

Contact Information

5600 Crooks Road
Suite 101
Troy, MI 48098
Driving directions 

800-876-9000 phone

Training: galaxy.training@fiserv.com