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Galaxy® Account Processing Solution

Galaxy delivers innovative, member focused products and a world-class data center. Available in an in-house or online deployment model, Galaxy also has the flexibility to tailor member relationship management, rewards, and cross-lending programs to better attract, retain, and enrich member relationships. Galaxy also offers peace of mind through strong security and disaster recovery capabilities.

To access the Galaxy Client Community, use your credentials as issued by Fiserv Communities. Not yet registered? Complete the new user form - access is free and limited to Galaxy clients only.

Client Support

Visit the Galaxy web learning center (client login required) for on-demand access to collections of recordings from past training webcasts, informative podcasts and e-Learning courses.

Events & Training

Web Conferences 

Fraud Risk Solutions for Cards
Ongoing sessions. Choose from the following dates:
- Wednesday, November 12 at 12:00 noon PST | 3:00 pm EST
- Tuesday, December 9 at 12:00 noon PST | 3:00 pm EST

View details and register

Inquiry and File Maintenance Security
Thursday, October 23  at 11:00 am PDT | 2:00 pm EDT
View details and register

Restricting Access in GalaxyPlus and Text
Thursday, October 30  at 11:00 am PDT | 2:00 pm EDT
View details and register

Loancierge Release 10.0 Login & Learn
Tuesday, November 4 at 9:00 am PST | 12:00 pm EST
View details and register

NetBranch Security Privileges
Thursday, November 6  at 11:00 am PST | 2:00 pm EST
View details and register

CDP Overview
Tuesday, November 11  at 11:00 am PST | 2:00 pm EST
View details and register

MRP User Permissions
Tuesday, November 18  at 11:00 am PST | 2:00 pm EST
View details and register

Galaxy Release 2014-02 Login & Learn
Thursday, December 4  at 11:00 am PST | 2:00 pm EST
View details and register

Classroom Training

CQCS Training
Troy, Michigan

Wednesday, November 12: Beginning CQCS
Thursday, November 13: Intermediate CQCS
Friday, November 14: Advanced CQCS
Register here for one or choose all three

Conferences

2015 Galaxy Regional Operational Workshop
Planet Hollywood
Resort & Casino  • Orlando, Florida
March 16-18, 2015
More Information 

Personalized Virtual Training

CQCS Web Training
Four-hour session customized for your credit union

$550 per credit union. Available upon request
More information

Galaxy Boot Camp
Four-hour session customized for your credit union
$550 per credit union. Available upon request
More information

Galaxy Security Workshop
Four-hour session customized for your credit union
$550 per credit union. Available upon request
More information

MRP: Consulting and Setup
Session is customized for your credit union
$840 per credit union. Available upon request
More information

 * Dates and topics are subject to change. 

 

 

Contact Information

5600 Crooks Road
Suite 101
Troy, MI 48098
Driving directions 

800-876-9000 phone

Training: galaxy.training@fiserv.com 


 

 

 

 

 

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